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Working with us

We embed ourselves with your team, share your goals, and stay accountable to the outcomes. We commit to value that compounds every year.

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Whether you’re a health system leader or a clinical engineer, we have proven approaches that deliver for our partners:

Health system leaders: See how our model protects patient care, lowers costs, and reduces risk from the transition.

Clinical engineering directors, biomedical managers, and BMETs who will work alongside Trimedx every day: See how we integrate, train, and invest in your team.

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How it works

Our Technology and Services offerings work together as a fully integrated model.

TMX, our performance intelligence platform, generates the intelligence; our deployed experts act on it; and data from these actions make the platform smarter over time.

TMX spans four dimensions of clinical asset performance, so the same partnership covers the full picture.

tmx

maintain

Clinical engineering operations

optimize

Clinical asset planning and intelligence

protect

Medical device cybersecurity

locate

Asset location and availability management

Our engagement follows four phases for a concrete and low-risk path to value.

  1. AssessBefore Day 1

    A forensic current-state audit across inventory, spend, risk exposure, and team capability. Clinical engineering staff are informed and onboarded to Trimedx career infrastructure. We take the time to understand your health system first, so every change is informed, intentional, and aligned to your goals.

  2. DeployDays 1-90

    Your full asset fleet is inventoried into TMX, technicians are onboarded, and on-site coverage is activated.

  3. PerformYear 1

    RUDR® scores calculated for every device, first capital planning recommendation delivered, and cyber-risk scan complete.

  4. OptimizeYear 1+

    10–20% OpEx savings documented1, cyber vulnerabilities remediated, and intelligence compounds as predictive accuracy improves.

Day by day, minute by minute.

Once the Trimedx team is in place, we assume all resource planning, performance monitoring, and a dedicated reporting structure to drive performance and success metrics. This on-site model lets hospital leadership focus on patient care and delivery.

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Our clinical engineers integrate with existing staff, escalate issues through defined workflows, and report performance on a regular cadence, with TMX surfacing predictive signals that enable teams to act before failures occur.

A long-term partnership with development at its core.

We invest in our people, not just the equipment.

56%
of internal associates promoted1

BMET Apprenticeship

A 24-month program with up to 6,000 hours of on-the-job learning, recognized by the U.S. Department of Labor through our partnership with AAMI.

Credentialing

CBET, CABT, CompTIA IT Fundamentals, and a path to Certified Healthcare Technology Manager (CHTM).

Leadership development

The Trimedx Clinical Engineering Leadership Program helps new managers transition into the role.

Our initiatives monitor service quality continuously to measure and report performance back to you, tracking it to the outcomes promised at the start.

Transactional surveys measure service quality, repair experience, technician interactions, turnaround time, and clinical impact.
Our Voice of the Customer survey is an annual relationship survey that shapes action plans and strategic initiatives.
our-initiatives

Ready to see what performance intelligence looks like in your system?

Request a Current State Assessment
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Trimedx internal data