How We Help You

We became the premier provider of healthcare equipment services by focusing on more than just servicing medical equipment. We provide solutions designed specifically to meet your unique clinical and regulatory needs. We design and deliver worry-free, cost-effective clinical engineering solutions for the management of medical equipment across all departments in your healthcare facility.

Our programs include flexible, yet comprehensive management of all patient-based technology, including biomedical, imaging, laboratory, and specialty equipment. Key features of our programs include:

• Customer Care Center
• Automated escalation system
• Guaranteed response times
• 24/7 online accessibility to equipment and service information
• Cost savings measurement tool
• Regulatory consultation
• Alerts, hazards, and recall management
• Guaranteed equipment uptime
• Capital planning consultation
• Parts procurement
• OEM service contract analysis and management
• National technical recruiting
• Performance reporting
• Service request and program satisfaction monitoring
• CE/IT integration consultation